Privacy Policy

How NebulaClash.pro collects, uses, and protects your personal information.

Last updated: 13 May 2026

This Privacy Policy describes how NebulaClash.pro ("we", "us", or "our"), operated by NebulaClash Media Pty Ltd, Level 12, 1 Market Street, Sydney NSW 2000, Australia, collects, uses, discloses, and safeguards your personal information when you visit our website at https://nebulaclash.pro.

We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Please read this policy carefully. If you do not agree with its terms, please discontinue use of the site.

1. Information We Collect

1.1 Information You Provide Directly

We collect personal information that you voluntarily provide when you:

  • Submit our contact form (name, email address, message content, and selected subject);
  • Subscribe to our newsletter (email address);
  • Correspond with us by email or other means.

1.2 Information Collected Automatically

When you visit NebulaClash.pro, we may automatically collect certain technical information, including:

  • IP address and approximate geographic location;
  • Browser type and version;
  • Operating system;
  • Pages visited and time spent on each page;
  • Referring URL;
  • Device type (desktop, mobile, tablet).

This information is collected through cookies and similar tracking technologies. Please refer to our Cookie Policy for full details.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your enquiries and provide customer support;
  • To send you our newsletter and editorial updates (only if you have subscribed);
  • To analyse site usage and improve the content and functionality of NebulaClash.pro;
  • To comply with our legal obligations under Australian law;
  • To detect and prevent fraudulent or abusive activity on our site.

3. Legal Basis for Processing

We process your personal information on the following grounds: (a) your consent, where you have provided it (for example, when subscribing to our newsletter); (b) our legitimate interests in operating and improving our website; and (c) compliance with a legal obligation.

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers who assist us in operating our website (such as hosting and analytics providers), subject to appropriate data processing agreements;
  • Law enforcement or regulatory bodies where required by Australian law or a valid court order;
  • Professional advisers (lawyers, accountants) where necessary for our business operations.

Any third parties with whom we share data are required to handle it in accordance with applicable privacy laws.

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Contact form submissions are retained for up to 12 months. Newsletter subscriber data is retained until you unsubscribe.

6. Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Under the Australian Privacy Principles, you have the right to:

  • Access the personal information we hold about you;
  • Request correction of inaccurate or incomplete information;
  • Request deletion of your personal information (subject to legal retention obligations);
  • Withdraw consent for newsletter communications at any time by clicking the unsubscribe link in any email.

To exercise any of these rights, please contact us at [email protected].

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

9. Children's Privacy

NebulaClash.pro is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our handling of your personal information, please contact us:

  • Email: [email protected]
  • Post: Privacy Officer, NebulaClash Media Pty Ltd, Level 12, 1 Market Street, Sydney NSW 2000, Australia

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).